My Story with GoDaddy
I registered a domain with the intent to provide data leasing and server setup for mail servers with GoDaddy. I don’t host with GoDaddy because I know what their policies are on spam. I shouldn’t have even registered a domain with them, but it was impulsive.
Even though I was not sending any emails whatsoever, GoDaddy decided I was in support of spam because of my intent to support the CAN-SPAM Act and circumvent spam filters by helping people setup mail servers. Although none of this violate any laws and I never sent a single email, my domain was seized.
I sent GoDaddy an email asking what was the deal and they did not respond for a month. Upon response, they held my domain hostage for a $75 administrative fee, before I could transfer it to another registrar. They said I violated the “spirit”of their Anti-spam policy because my intent is to setup servers for email marketers and this genre includes “spammers”.
I always think that the consumer decided the products in America (a supply and demand capitalist society), but GoDaddy thinks they have the right to seize domains. Keep in mind that they were only a 3rd-party registrar, not the registry.
I asked if they had an appellate process, since they seek compensation for something that I do not feel was done (violation of their AUP) and, low and behold, they had none. They hide the contact methods to any superior officers in the company, the legal department has no phone number available, the entire company has flaws in their design and model and some of them are violations of the US Constitution and that may be the best way to deal with them.
I have decided to actively seek injunctive relief for violations of the 6th and 14th Amendments in that, GoDaddy tortuously interferes with legal and legitimate businesses operating within the legal boundaries of the US Laws. This would be the best way to combat this giant with success in my opinion.
I don’t care how much power Spamhaus has in the UK, they cannot negotiate the laws and regulations in the US. If we attack the companies using their system, we may be able to prevent GoDaddy and Spamhaus from having the liberty to interpret their policies in the most profitable way possible”.
Therefore, What I can said is GoDaddy really sucks, once you get a single complaint they will kill your domain without excuses.
If you are in such situation, I think the thing that you have to ask yourself is whether you’re a civil rights activist or a business person. Since it is almost not possible to be both.
Chances are, if you really decide to take legal action toward Godaddy, what I think is that it maybe bankrupt me and make my life a living hell. I don’t know about legal claims very clearly, but ethically, you are in the right.
I believe you may want to talk to your attorneys about filing a class action suit with you as the lead plaintiff. You still probably won’t get much out of the settlement, but at least you won’t have to pay the attorney fees.
We all know that GoDaddy has 4th-tier attorneys and fight tooth and nail about anything. They would prefer to spend $100K in fighting someone than resolve a dispute professionally. Those are all facts, but if we take what we learned from the Linhardt case in 2006 and settled this year, (which is a lot) and apply it to US-based companies who “use” a service that tortuously interferes with a company’s right to do business, instead of trying to use US laws to govern a UK entity, then we may make more headway.
You see, in the US, it is not only against Constitutional Law to violate the 6th and 14th Ammendments, you can also be held responsible if you “knowingly engage in business” with such an entity. Since Spamhaus obviously does business in the US and obviously has an effect on US commerce, then it is absurd to think they are absolved of responsibility to US Laws because they are UK-based. If you don’t want to play by US regulations, then don’t promote a business in the US. But as long as they hide behind UK laws and refuse to honor US Court Rulings, as they have, it is difficult to litigate.
What’s Against between GoDaddy and Me
So, what do we do? We attack US-Based businesses who unfairly interfere in business in the exact same way.
Many of us just having no idea on why GoDaddy was so shameless, but they are a US company that is able to put up super bowl commercials, however lame they are, and that gives them the power of super-beings.
I say go for it. I only like GoDaddy for two reasons. 1) The GoDaddy Method (posted by Flexdude) and 2) They support NASCAR.
Other than that, their service, their Control Panel, and every thing about them is garbage. I could make a lot of money promoting their service but I am not willing to put my clients through the trouble of working with them for my short-term financial gain.
I registered one domain with them in the past and I too get suspended by GoDaddy. I can’t remember exactly what happens as it didn’t make sense at the time.
I have learned from the lesson that you need to break your domains into several NameCheap accounts. 1) High Risk, 2)Medium Risk, 3)Low Risk. I keep my personal stuff in #3, gray/white hat business in #2 and blackhat stuff in #1.
As some people think that NameCheap does not care what you do which is not really correct. They do follow up with every SpamCop complain that they receive and require a resolution within 24-hours or else they will delete the domain. I know this from experience.